AI for hospitality operators.

Revenue, guest messaging, and operations — in one controlled system.

From pre-stay and post-stay offers to guest communication, team workflows, and property operations, Hospio helps operators grow revenue and run cleaner systems across every property.

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Built for operators who need growth, control, and clean execution.

Runs today on —

Most hospitality operators already have the guest demand and team activity. They just do not have a system that turns either into leverage.

Guest relationships are trapped inside inboxes, PMS records, and platform bookings. Team activity is trapped inside text threads, forwarded emails, and follow-up. Revenue gets left on the table. Work gets lost in motion. Hospio gives operators one system to run both sides.

Revenue leaks after the booking

Strong guest relationships often stall after checkout. Follow-up timing drifts, rebooking moments are missed, and proven demand goes underused.

Team coordination lives in chat

Critical updates sit in text threads, forwarded emails, and fragmented replies. Work moves, but operating visibility stays inconsistent.

Good teams still run messy systems

Even high-performing teams lose time to handoffs, follow-up, and context switching. Important tasks get delayed not because people fail, but because systems do.

From guest list and team chat to real execution in a week.

Hospio is designed to get useful quickly. Connect the systems you already use, import the operating context that matters, choose the first workflows to run, and set the approval rules that fit your business.

Connect your tools: OpenPhone, Gmail, Google Calendar, Telegram, and your operating data.

Hospio imports guest history, reservation context, property details, and the team communication flows that already run your business.

Campaigns, guest communications, and internal workflows are drafted for review. Team chat gets structured into tickets, updates, and operating tasks.

You decide what should auto-run, what should wait for approval, and what should stay manual. Hospio works inside those thresholds.

The campaigns Hospio ships with.

Not a blank-page campaign builder. The core lifecycle campaigns hospitality operators actually need, drafted and ready to adapt.

Guest communication that runs with more context and less chaos.

Hospio helps operators manage guest messaging with property context, reservation context, and operating rules in one place. Instead of disconnected replies across channels, teams get a more structured communication layer for common questions, issue handling, timing-based outreach, and follow-up.

Reservation-aware communication

Message timing and responses stay aligned with booking windows, stay status, and lifecycle moments.

Property-aware responses

Guest replies can reflect the right property details, operating notes, and context-specific guidance.

Approval thresholds for sensitive messages

Teams can auto-run routine communication while routing high-risk or policy-sensitive drafts for review.

Better continuity across guest lifecycle moments

Pre-stay, in-stay, and post-stay communication works as one flow instead of isolated channel fragments.

Your team already types what they need. Hospio turns it into workflow.

No extra app your team has to remember to open. Team members can type directly into chat, send updates, flag issues, note supply needs, and move work forward inside the communication habits they already have. Hospio structures that activity into tickets, follow-ups, and operating visibility for the people managing the portfolio.

Property operations should not depend on who remembered to text whom. Supply needs flagged from team chat, property-specific follow-up items, recurring checks, and operational reminders stay visible and traceable.

Hospio supports cleaner handoff and maintenance coordination with structured updates, assignment context, and a consistent operating trail across properties.

Your team of AI agents. Each one specialized. All under your approval thresholds.

Hospio isn't one generic AI. It's a roster of role-specialized agents — each tuned for its part of your operation, each configurable for your workflows, each operating under the approval rules you set.

Better systems create better revenue and cleaner operations.

Hospio is built to improve both commercial execution and operational consistency. Pilot teams start with practical workflows, then expand into a broader operating layer with controlled automation.

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Structured repeat-booking and direct-booking motion

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Faster follow-up on issues, requests, and tasks

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Cleaner coordination across properties and teams

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Control over what auto-runs vs. what gets reviewed

Pilot outcomes are reported with real operator workflows, not placeholder vanity metrics.

The AI that knows when to wait.

Control is not the opposite of automation. For serious operators, it is what makes automation usable. Hospio is built for controlled execution at scale.

You decide what runs automatically and what waits for approval. Auto-run routine flows where appropriate, and gate higher-risk actions behind review.

TCPA compliance is built in. Opt-in tracking, unsubscribe handling, quiet hours, frequency caps. Role-based access means your operations manager approves ops, your controller approves money, and owners see only what you share.

Every action is logged. Every decision is traceable. Every workflow has a clear audit trail.

This is what lets serious operators run real revenue through an AI system.

Go deeper by the path that matters most right now.

Most teams start with one wedge, then expand into a broader operating layer:

- Revenue: lifecycle campaign execution that compounds direct and repeat booking motion.
- Guest messaging: reservation-aware and property-aware communication across critical guest moments.
- Operations: typed chat updates structured into tickets, follow-ups, and per-property operating visibility.
- Full system: one controlled layer for revenue, messaging, operations, and decision traceability.

Same control model across each path: define what can auto-run, what should route for review, and what should remain manual.

See full operations

Conservative live integrations now. Deeper workflow integrations during pilot.

Live today includes Gmail, Google Calendar, OpenPhone, and Telegram. PMS connection, reservation and property data flows, and deeper workflow-specific integrations are scoped during pilot based on your operating setup.

Live today

Built during pilot

Fast onboarding for teams that want practical leverage, not a long implementation project.

The goal is not to replace every system on day one. The goal is to get useful quickly, prove value in real workflows, and expand from there. Most operators are running first campaigns, guest communication, and workflow approvals within 3-7 business days.

Pilot applications open for operators who want tighter revenue, messaging, and operations control.

We onboard in focused cohorts to deliver practical outcomes quickly. Start with the area under the most pressure, validate value in live workflows, then expand.

Apply for pilot

Apply for pilot access

Tell us where the pressure is. We onboard new operators in small cohorts so we can get your setup right across revenue workflows, guest communication, and operations control.

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FAQ

What is Hospio?

Hospio is an AI operating layer for hospitality operators. It helps teams run revenue workflows, guest communication, and property operations from one controlled system.

Is Hospio only for direct-booking campaigns?

No. Campaigns are one important part of the platform, but Hospio also supports guest communication, team workflows, approvals, and property operations.

Does Hospio replace our PMS?

No. Hospio is designed to sit on top of the systems operators already use and make them work in a more coordinated way.

Do team members need another app?

The goal is to work with the communication behavior teams already have, especially typed chat-based workflows.

Do you process voice memos?

No. Team members can type directly into chat, but voice memo processing is not part of the current product roadmap.

Can Hospio auto-send everything?

No. Hospio is built around controlled automation. Operators decide what can run automatically and what requires approval.

What kinds of guest lifecycle workflows does Hospio support?

Pre-stay, in-stay, post-stay, rebooking, winback, referral, and other timing-based guest communication workflows.

Who is Hospio for?

Hospitality operators who want more leverage across revenue, communication, and operations without giving up control.